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The TOEFL Write an Email Task, Worked Through Three Times
Write an Email is one of three TOEFL iBT Writing tasks, added when the test changed on January 21, 2026: you read a short scenario naming a recipient, then write one email in 7 minutes. This page works through three examples line by line, maps the scoring register, and ends with a checker for your draft.
What Is the TOEFL Write an Email Task?
As of September 2026, TOEFL iBT Writing has three task types: Build a Sentence, Write an Email, and Write for an Academic Discussion. ETS's own test blueprint lists the skill behind this TOEFL email writing task as producing "appropriate multi-sentence text" in what it labels an Academic Navigational language-use context, targeted at CEFR levels B1 through C2. In plain terms: you get a short situation and a named reader, a professor, an administrative office, a classmate, a supervisor, and you write the one email that situation calls for.
Every test taker writes exactly one Write an Email item. ETS's own test blueprint shows Writing and Speaking running as linear sections, meaning everyone who sits a given test form gets the same fixed set of tasks, unlike the adaptive Reading and Listening sections. That single item sits inside a 12-item Writing section, 10 Build a Sentence items plus one email and one academic discussion response, timed as one 23-minute block overall. Within that block, ETS gives Write an Email its own clock: 7 minutes, stated directly in ETS's test-overview materials. Write for an Academic Discussion gets 10 minutes by the same source, which leaves about 6 minutes for the 10 Build a Sentence items once you subtract both published figures from the 23-minute total. This page's time-management section turns that 7 minutes into a practice split.
This is a genuinely new TOEFL writing task: none of the three current Writing task types existed on the test before January 21, 2026. The Write for an Academic Discussion response builder covers the other new, AI-scored task in the same section, and the full TOEFL format and timing breakdown shows how Writing fits with Reading, Listening, and Speaking.
What Does the Email Task Actually Measure?
ETS publishes a task-specific scoring guide for Write an Email, six bands running from 0 to 5, and it is worth reading once so you know what "successful" means to the scorer. A fully successful, 5-scoring response shows elaboration that supports its communicative purpose, syntactic variety and precise word choice, consistent use of social conventions appropriate to the recipient (politeness, register, how a request or refusal gets phrased), and close to no errors beyond what a competent writer makes under timed conditions. A response scores 0 if it is blank, off-topic, not in English, or copied straight from the prompt. The task is scored by AI for up to 5 raw points.
Four things follow from that, and length is not one of them.
- Task completion. Did you do the specific thing the scenario asked, the actual proposal, question, or explanation, not a generic version that could apply to any email.
- Register. Is the email pitched for the stated recipient. A professor and a classmate are not the same reader, and one register does not fit both.
- Clarity. Can the reader act on the email after one read, without having to reconstruct what you actually want.
- Control of language. Grammar and vocabulary accurate enough that errors do not get in the way of the first three.
A long, polished paragraph that never states the actual request scores worse than four plain sentences that state it clearly. The structure below is built around that.
What Skeleton Fits Every Email Scenario?
Three moves cover almost every scenario ETS could plausibly write, and they double as a TOEFL writing email template you fill in each time rather than a script you paste in. Skipping the middle one is the single most common way a fluent-sounding email still fails task completion.
Orient
One sentence stating why you are writing, tied to the specific situation the scenario named. Not a greeting followed by silence about the topic.
Specify
The substance: the detail, request, or explanation the scenario is actually asking for, stated concretely enough that the reader could act on it without asking a follow-up question.
Close
What you want to happen next, a decision, a reply, an acknowledgment, plus a plain sign-off. Not just "let me know," which hands the entire decision back to the reader.
Three Worked TOEFL Email Examples
The three scenarios below are illustrative examples written for this page, not real correspondence or real test takers. Each is a little harder than the last: Case 1 is a single clean request, Case 2 carries history the writer has to reference without sounding like a complaint, and Case 3 has to decline something while staying involved. Numbered flags in the email point to the moves worth copying.
Case 1: Priya Writes to a Professor About a Missed Lab
- Recipient
- Dr. Reyes, chemistry lab instructor
- Situation
- Priya has a medical appointment during Thursday's lab session and cannot attend
- What makes it hard
- A real proposal has to replace the apology; "let me know what to do" restates the problem instead of solving it
Dear Dr. Reyes,
I am writing to let you know that I will not be able to attend Thursday's lab session because of a medical appointment I cannot reschedule.
Would it be possible for me to complete the write-up using a lab partner's data, with a note in my submission naming whose data I used? I could turn it in by Monday, one day after the regular deadline.
Please let me know if that works, or if you would prefer a different arrangement.
Thank you,
Priya Nair
- Subject line names the session and signals a proposal follows, so Dr. Reyes can triage before opening.
- One sentence states the reason. No apology spiral, no extra detail about the appointment itself.
- The actual proposal: specific and checkable, whose data, what note, what date. A grader can see exactly what is being requested.
- Closes by inviting a decision, not just "let me know," which would leave Dr. Reyes to invent the options herself.
The thin version of the same email
Dear Dr. Reyes,
I'm really sorry but I can't make it to lab on Thursday, something came up. Is there anything I can do?
Thanks.
- No specific reason. "Something came up" gives the reader nothing to evaluate.
- No proposal. "Is there anything I can do" hands the plan back to the professor, which is the writer's job to bring.
- No date. Even if a plan gets suggested in reply, there is no submission deadline attached to it.
Case 2: Tomas Follows Up With Campus Housing
- Recipient
- Campus housing maintenance office
- Situation
- The heater in Tomas's room is still broken after already being reported once
- What makes it hard
- Showing this is a repeat issue and naming real impact, without complaint language, then asking for something the office can actually confirm
Dear Housing Maintenance Team,
I am writing to follow up on a heating repair request I submitted on September 2 for Room 214B; the ticket number is HM-4471.
The heater still has not been repaired, and the room has been below 60 degrees most mornings this week, which is affecting my sleep and my ability to study before exams.
Could you confirm whether a technician has been assigned, and let me know an approximate date for the repair?
Thank you for your attention to this,
Tomas Varga
- The subject references the prior ticket directly; a repeat request under a generic subject line risks being logged as new.
- Names the date and ticket number instead of assuming the office remembers. This is the reference-prior-contact move the scenario is built to test.
- States concrete impact, a temperature and an effect on sleep and study, instead of adjectives like "unacceptable" or "ridiculous." Impact without complaint language.
- The request is checkable: a yes-or-no plus a date, not "please fix this soon," which the office cannot confirm or deny.
Where Does Your Email Sit, Text Message to Formal Letter?
Every sentence sits somewhere on a spectrum from a text message to a formal letter. TOEFL's Write an Email task scores a band in the middle of that spectrum, not either end. The five examples below use the same scenario as Case 1 so you can see the same content shift register as it moves along the line; the shaded band is the range that scores.
Text message
"hey! quick q, u free thurs?"
Casual email
"Hey Prof, sry can't make Thurs lab, that ok??"
TOEFL band
"Hi Dr. Reyes, I'm writing about Thursday's lab. I can't attend because of an appointment."
TOEFL band
"Dear Dr. Reyes, I am writing to request permission to submit Thursday's lab write-up using a partner's data."
Formal letter
"Dear Sir or Madam, I am writing to inform you that I shall regrettably be unable to attend the aforementioned session, and would be most grateful should you kindly grant leave to complete the assignment herewith."
The two register errors that cost the most sit at the two ends. At the text-message end: contractions stacked with slang, "sry," "u," a doubled question mark, reads as a message to a friend, not a request to an institution. At the formal-letter end: archaic set phrases like "I am writing to inform you that," "kindly," "herewith," and "the aforementioned" do not read as more polite to a modern reader; they read as a template nobody proofread. The two middle points above are both acceptable. A contraction or two nudges an email from the second TOEFL-band example toward the first, it does not fail it. A single archaic phrase like "herewith" is usually enough to push an email out of the band at the other end.
Case 3: Amara Declines a Role While Staying Involved
This is the hardest of the three scenarios because it asks for two things that pull against each other: a clear decline and continued goodwill. Splitting the difference with vagueness fails both.
- Recipient
- Jae Kim, debate club organiser
- Situation
- Amara was asked to take over as event coordinator but cannot take on the workload this term
- What makes it hard
- Declining the specific role without sounding like she is leaving the club, offering something real instead of a vague "let me know," and closing without over-apologizing
Hi Jae,
Thanks for asking me to take on the event coordinator role. I don't think I can commit to it this term because of my course load, and I would rather say so now than take the position and not deliver.
I would still like to help with the debates themselves. Could I take on judging and prep for the two tournaments in October instead? That's a role I can actually commit the time to.
Let me know if that works, or if the coordinator role needs to be filled before you can plan around it.
Amara
- Names the specific role in the subject, so this reads as a decision about one position, not a general goodbye to the club.
- States the decline in one sentence with a real reason, then gives a brief explanation instead of stacking apologies. Softening without groveling.
- Offers an alternative that is concrete and scoped, two named tournaments, not "let me know if there's anything else I can do," which just moves the planning problem back onto Jae.
- Closes by naming the actual open question, whether the role needs filling, instead of ending on another apology.
Compare Case 3 to Case 1: the everyday-register foundation is the same in both, greet by name, one clear reason, a concrete alternative, a plain close. CampusBreeze's guide to how to email a professor covers that everyday register in more depth if Case 1's tone needs more practice before you try scenarios like Case 3.
Which Openings and Closings Actually Work?
The right opening and closing depend entirely on who the scenario names as the recipient. This is one of the TOEFL email task tips that is easy to memorize and easy to get wrong under time pressure, so check it against the actual recipient named in the scenario, not a default habit.
| Recipient | Opening that works | Closing that works | Avoid |
|---|---|---|---|
| Professor or instructor | "Dear Dr. [Name]," or "Hi Dr. [Name]," | "Thank you," / "Best," | "Hey," "To Whom It May Concern" when a name is given |
| Administrative office | "Dear [Office] Team," or "Hello," | "Thank you for your help," | "Hey guys," "ASAP!!," an unsigned email |
| Peer or classmate | "Hi [Name]," | "Thanks," / "See you [day]," | Unexplained formality; "Dear Sir," to a classmate reads as sarcasm |
| Employer or supervisor | "Dear [Name]," or "Hi [Name]," | "Best regards," / "Thanks," | "Hiya," stacked apologies, no sign-off at all |
How Should You Split the Time You Get?
ETS gives Write an Email its own 7-minute clock, inside the Writing section's shared 23 minutes for all 12 items. The split below is CampusBreeze's practice budget for that 7 minutes; the real test screen will not show you a phase-by-phase countdown, so rehearse the split with your own timer before test day.
- 0:00–1:00: Read the scenario twice. First pass for the situation, second pass to confirm the recipient and the specific point or points the scenario tells you to address.
- 1:00–1:30 — Plan the skeleton. One line each for orient, specify, and close, before you start writing full sentences.
- 1:30–5:45 — Draft. Write the specify section first if you tend to run short on time. It carries the most weight; orient and close are quick to add afterward.
- 5:45–6:30 — Proofread. Check, in this order: the recipient's name is spelled correctly and used the same way throughout; the opening line has no contraction-and-slang pile-up; the request or proposal is one specific, checkable sentence rather than "let me know"; the email has a sign-off.
- 6:30–7:00 — Fix and finish. Correct whatever the proofread caught and stop; starting a new sentence in the last 30 seconds risks leaving the email half-finished.
Two CampusBreeze tools help with the mechanics of that proofread step: the common grammar mistakes guide covers the errors that show up most under time pressure, and the word counter is useful for rehearsing against a target length beforehand. The real test screen does show a running word count next to your draft, with a button to hide it, but it will not tell you whether that count is long enough.
Check Your Own Draft
Paste a draft below and pick who it is addressed to. The checker runs four completeness checks, greeting, purpose sentence, a specific request, and a sign-off, and scores informality against over-formality using fixed word lists, then compares both against thresholds set for the recipient you chose: professors and administrative offices tolerate the least informality, classmates tolerate the most, and a supervisor sits between the two. Everything runs in your browser; nothing you paste here is sent anywhere, and the tool only flags issues, it never rewrites your sentences for you.
Word count
—
Paste a draft above and press “Check my draft.”
Verdict
Your draft, with flagged words highlighted
Informal marker Over-formal phrase
Why Does a Fluent Everyday Email Still Score Poorly?
Most test takers already write fluent email, to friends, group chats, professors, landlords. That fluency does not automatically transfer to this task, because everyday email habits and a single, self-contained, graded response are built for different situations. Three habits are worth deliberately unlearning before test day.
- Burying the request. Everyday email to people who already know you often states the point late, or spreads it across several messages ("so anyway, I was wondering..."). A scenario response has to make its request findable on the first read, because there is no follow-up message to clarify it.
- Softening with vagueness instead of politeness. "Maybe if it's not too much trouble sometime" feels considerate in a text to a friend. To a professor or an office it just deletes the information they need to act: what, exactly, are you asking for, and by when.
- Treating the sign-off as optional. A habit built on years of chat apps and group texts, where conversations trail off without a formal close, does not transfer to a single email a stranger has to read and grade in isolation.
Frequently Asked Questions
What is the TOEFL Write an Email task?
It is one of three TOEFL iBT Writing tasks, alongside Build a Sentence and Write for an Academic Discussion. You read a short scenario that names a recipient, a professor, an office, a classmate, or a supervisor, and write one email to that person before the Writing section's shared clock runs out. As of September 2026, ETS's own test blueprint lists it as a single item per test, scored by AI for up to 5 raw points out of the section's 20.
How long do you get for the TOEFL Write an Email task?
Seven minutes, stated directly in ETS's own test-overview materials. That sits inside the Writing section's shared 23 minutes for all 12 items: 10 Build a Sentence items, one email, and one Write for an Academic Discussion response, which the same ETS materials give 10 minutes, leaving about 6 minutes for the 10 Build a Sentence items.
Is there a TOEFL writing email template you can just reuse?
Not usefully. Scenarios name different recipients and different requests, and a memorized template tends to produce generic language that does not address the specific thing the scenario asked for, which is the first thing task completion checks. The three-part skeleton on this page, orient, specify, close, gives you a structure to fill in each time rather than sentences to paste in.
How is the TOEFL email task scored?
ETS publishes a task-specific scoring guide with six bands from 0 to 5. A 5 requires elaboration that supports your purpose, syntactic variety and precise word choice, social conventions that stay appropriate to the recipient throughout, and close to no errors beyond normal timed-writing slips. A 0 means the response is blank, off-topic, not in English, or copied from the prompt. Length is not one of the scored dimensions.
Is Write an Email really a new TOEFL writing task?
Yes. ETS introduced Write an Email, along with Build a Sentence and Write for an Academic Discussion, when the TOEFL iBT changed on January 21, 2026. None of the three existed on the test before that date.
What TOEFL email task tips matter most for register?
Match formality against the two ends you should avoid, not against an idea of maximum politeness. Contractions stacked with slang read as a text message to a friend; archaic set phrases like "kindly" or "the aforementioned" read as an unproofread template. A clear, moderately formal email that states its purpose and its specific request, then closes with a plain sign-off, sits in the band that scores, between those two extremes.
Sources
- ETS — TOEFL iBT test content: Writing section item counts and timing (accessed September 2026)
- ETS — TOEFL iBT Test: 2026 Update, Test Blueprint and Specifications Document
- ETS — Understand your TOEFL iBT scores: the 1–6 scale effective January 21, 2026
- ETS — TOEFL iBT upcoming updates, January 2026